УСЛОВИЯ ПОКУПКИ И ИСПОЛЬЗОВАНИЯ ТОВАРОВ И ФОТОГРАФИЙ
Delivery information

About us

Hi there!

At Lovislova, we create words from unique photos. A great idea for a personalized gift! What makes a memorable gift? Beautiful idea, attention and care, personalization, and uniqueness.

In our smart Constructor, you can build a word from unique photos that imitate letters.  There are so many amazing things that you can now give to your loved ones – Love, Happiness, Dream, and even Moon in the Sky!

It took us a few years to develop this project.  We are constantly updating our collection with new photo letters found by Nikolay Zhegin in his travels.  Thank you for your interest in our project! We’ll be happy to help you create a wonderful gift for your special person.

 

Follow us on social media

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Kontakt

  •  Tel. (Moskau): +7 (985) 965-06-44 (11 am - 8 pm on workdays)
  •  E-mail: business(пес)lovislova.ru
  •  Adresse: Moscow, Rechnoy Vokzal metro station, Belomorskaya Str. 40, Stroenie 1, Floor 2, Office No. 5. Taxi depot No.15. At the checkpoint, you need to tell the guard that you’re going to the frame moldings workshop.
  • 11am-8pm   +7 (985) 965-06-44

FAQ

  • Constructor is not working. What do I do?

    You’re probably using an older browser we no longer support. Furthermore, our website is having trouble with Internet Explorer. Please use Chrome, Mozilla or Safari.

  • How much time does it take to make and deliver a photo picture?

    If your picture has white, black or brown frame molding, it will be ready the next day after you’ve placed your order. If you want to have your picture ready on the same day, please mention it in the comment to your order.

    If a new consignment of frame moldings is still in the workshop, it may take up to 3 business days. We will notify you of delivery times when we call you to confirm your order.

    Delivery is handled by the company CDEK https://www.cdek.ru. You can choose the delivery method that suits you the best (delivery time is given in business days). Please consider delivery time when placing your order.

  • How do I get a Lovislova promo code?

    To get a promo code, please complete a small survey in Telegram. Follow the link: https://telegram.me/surveymebot?start=survey5

  • How do I enter a word that contains symbols, heart images, and numbers?

    To enter symbols like : +, =, -, & , use *. Numbers are entered like this: 0123, etc.

    To create a word with a heart, enter * in the place where the heart is supposed to be. For example, Olya*Pasha OR l*ve. Upon clicking on CREATE WORD, you’ll see your picture with a heart in place of *. To see another photo, click on the existing one and select the one you like in the popup window.

  • What’s the size of your photo letters?

    A word can consist of 3 to 9 letters. With magnets, you can make a 3 to 18 letter word.
    The size of a picture is 10X15 cm. For the size of a frame, please go to Constructor.
    The size of a magnet is 6x9 cm.

  • What are your frames made of? What items does my order include?

    All our frames are made of high-quality molding and covered with varnish. Passepartout is made of textured thickened paper. Backboard is made of tough cardboard.

    If a picture is delivered by a transportation company, we use plexiglas for it.
    For courier delivery or customer pickup, we use regular glass.
    Each frame goes with wall fasteners and free gift wrapping.

  • What are your magnets made of?

    Our magnets are made of high-tech magnetic vinyl and dull plastic lamination. Our magnets are flexible, do not discolor in the sun, or become dull due to lamination.

  • What if my frame breaks during delivery?

    Our frames are carefully wrapped into air bubble film. We haven’t had any cases of broken frames yet. If that happens, we’ll be happy to replace it for free.

  • How do I pay for my order in cash?

    Cash payments are only available for customers from Moscow and Minsk. In case of courier delivery, we ask for a 100% advance payment.

  • Can I see your frames in real life?

    In real life, our frames look much better than on the screen.
    Visit our workshop to see our frames: http://www.lovislova.ru/about
    Here are HD photos of our frames: http://www.lovislova.ru/examples
    Follow us on Instagram: https://www.instagram.com/lovislova/

  • How can I make a complaint?

    I’m Nikolay, the author of this project. For any questions or complaints, please contact me at business@lovislova.ru. I will be happy to help you!

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business ad lovislova.ru
Call to founder +7 (926) 842-83-83

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